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In this case, click Repair and choose the option to Reinstall or Relocate the affected product.

If a product's update is marked with an orange exclamation, this means the product is no longer found on its original installation path. Click Update All at the top to update all products at once, or click Update to the right of each product to update them individually. Here you can find all available updates for your NI software and libraries. Click Install All at the top to download all products at once, or click Install to the right of each product to download them individually. Here you can find all the products you have purchased but not yet installed. Note: Enabling Usage Data tracking is optional. See this article for more details. See this article (or video) to learn more about defining installation paths in Native Access. Running Kontakt 6.2.2 (R51)/Native Access v1.12.1 (R129) on Windows 10 if that offers any more hope/clues.This article describes the different areas of Native Access:Ĭlick Preferences on the left side pane to access the File Management settings.īefore installing your products, verify all file locations to ensure that your NI applications and content libraries will be installed in the locations you prefer. Feeling rather anxious and extremely frustrated/disappointed - this is another unnecessary complication I really didn't need right now. It won't let me enter the library codes back in.Īny ideas why this happens, how to get around the problem or experience on how long Native Instruments might take to respond would be greatly appreciated.

It's taken out my go-to orchestral libraries Metropolis Ark 1/2, my Spitfire Albions One/2/3/5 and Project SAM Symphobias (and loads more). This is massively frustrating because (for once) - I have a paid deadline for next week and I'm now severely limited to which instruments I can use in the project.

I'm sure there are other threads already on the site and I've have sent a support ticket to Native Instruments.Ībout half of my libraries decided to go into "Demo mode" when I hit up Native Access yesterday for reasons unknown (and it's totally random - other than my most recent libraries from this year being okay).